As far as the cable operations go, SELCO is awful. I would be more tolerant if their customer service employees weren't horrible human beings. I wish I could get FiOS in Shrewsbury!
Shrewsbury Electric & Cable Operations (SELCO)
508-841-8500
Listing Manager:
Jackie Pratt
Since 1908, the town of Shrewsbury has provided electric services to its residents. In 1983, the town added cable services and has provided the best quality service while keeping costs down for the residents. Shrewsbury also receives wholesale rates from providers and 5 percent of the cable revenue is returned to the town to help keep taxes low.
- Fax: 508-842-9419
- Hours: Mon - Fri, 7:30am - 4:30pm; Sat, Sun, closed
- Handicap Accessible: Ramp entrance at front of building. Automatic doors at right side entrance of building.
- Founding Date: 1908
- Services: Offers electric, cable, internet and phone services to town residents
- Parking: Free lot
- Public restrooms: Yes
- Wi-Fi: Free
- Payments accepted: American Express, Cash, Debit Card, Discover, MasterCard, Personal Check, Visa
- Utility services: Cable TV, Electricity, Internet, Satellite TV, Telephone
- Low-income programs: Yes
- Senior programs: Yes
- What's your customer service philosophy?: SELCO is a community owned and operated utility offering Shrewsbury residents and businesses high-quality electric and cable services at competitive prices.
At This Location
video profiles
Just terrible, awful service. Electricity usage is through the roof for tiny house and two people. It costs more than families of 4. Last electricity bill is $200 for 2 people with fridge, two TVs, washer and dryer, and a few lights. During the day everything is unplugged, and no lights run or anything. Mind you I pay in full always on time, never late. When I informed them, they said they would come out and test meter, but if they found nothing wrong with it in THEIR opinion, they would charge me $50. Are you serious? I called and spoke with the woman at Home Energy Loss Prevention Services to schedule a free audit, and when I explained this to her, she said that is absolutely ridiculous and that they should take that on as their responsibility for their equipment. THEY DO NOT! On top of this, their rates are terrible, and they have about 10 channels for on demand. Horrible antiquated services and equipment, and absolutely terrible customer service.
Avoid this place at all costs!
WORST. CABLE. COMPANY. EVER!
PS - Since getting the elec bill that started this, I have been unplugged every single device in the house, and living in darkness around the clock. Even after living like this for the last month, my electric bill is $130. There is simply no way. I have offered numerous times for them go through my house and do an inspection and then they can see something is not right ...they have refused.